The Conversational Chatbots
A chatbot is an artificial intelligence computer program which performs communication using audio and video system. A person can ask any questions and chatbot will answer accordingly. Nowadays a chatbot is highly popular and takes speed as a computer communication application. Chatbot system is in trend so, it is being used on many websites.“Chatbot is a computer program that replaces a human being in selected activities. Bots can be used, for example, to automate customer service processes. Thanks to automatic agents, customers can settle their affairs easier and faster, and companies can save time and costs redirecting people to more creative activities.”With the chatbot, one doesn’t have to wait to talk to the customer helpline, they don’t even have to search for shopping through websites. A chatbot is used in many areas like order food, product suggestions, customer support, weather, personal finance assistance, scheduled a meeting, search and track flights, send money, and many more.
Keywords - Artificial Intelligence, Chatbot, Neural Network, Natural Language Processing, Machine Learning, Natural Language Understanding, Long Short Term Memory.